Yes, they are 100% genuine and original and in the original manufacturer’s packaging.

1. You can always check the status of your package on track your order page with the order number and order email.
2. Additionally, You will receive your delivery tracking number via email confirmation and SMS notification to the email address and phone number provided, upon placing your order successfully. Thereafter Please visit https://fardardomestic.com/ our courier partner to track your package.

     It takes 3-4 business days for a parcel to be delivered after dispatch.

We only purchase the best products at the best prices, this enables us to offer you the best products at the best prices. This means products will go out of stock from time to time, but don’t worry our purchasing team is hard at work trying to source the products. If you are desperate for your next beauty haul or have a special request don’t hesitate to contact us.

Please contact ruagrasrilanka@gmail.com to receive your Returns Order Number. Item(s) can only be returned if they are unopened, unused, and in a re-saleable condition with all tamper-resistant seals, packaging, and any cellophane intact and unopened.

If the payment term is cash on delivery you are required to pay the courier charge which was provided when purchasing the order.

Please call 071 522 5057 so our skin experts can guide you through the best suitable option available for your delicate skin.

Yes, we have cash on delivery available apart from it we have bank transfers and online payments via VISA, MASTERCARD, and Sri Lanka’s very own HELA PAY.

While you can directly place an order thru the online shop, you can even call us, WhatsApp us or send your details via Facebook messenger or Instagram messenger to place at your convenience.

Either you can login or you can provide us your name, address and 2 contact numbers via above mentioned social media platforms.

The delivery charges are subject to change according to the policy provided by the courier service provider.

Currently, we charge;

LKR 250 for Colombo 1 thru 15,
LKR 300 Colombo suburbs
LKR 350 outstation.

For the 1st Kilo Gram and LKR 50 for each additional KG. (each item for sale is assumed to be an average of 250g)